Eye Radio Apologizes for Alleged Incomplete Reporting on Minister Makuei’s Statement
By Majur Chol Khor
Eye Radio has formally apologized for a misrepresentation of Minister of Information (MoICT&PS) Hon. Michael Makuei’s comments regarding telecom tariffs during the recent 8th Governors’ Forum. In a social media postdated November 27, 2024, the radio station quoted the minister but failed to include the full text, leading to confusion among its audience.
The apology, issued via their official channels, acknowledges the lapse and underscores the importance of providing context in reporting. “While we strive to provide accurate and timely reporting, we recognize that the context of the quote has not been fully conveyed. We sincerely apologize for any misunderstanding this may have caused,” Eye Radio stated.
The organization emphasized its commitment to fostering open dialogue and ensuring responsible communication with its audience. The management expressed gratitude for Minister Makuei’s feedback, which they view as an opportunity to enhance their reporting standards.
This incident comes amid heightened discussions surrounding telecommunications policies and tariffs, critical issues affecting many South Sudanese citizens. It reflects the media’s essential role in accurately disseminating information, especially on issues that impact public welfare.
In response to recent remarks by Hon. Michael Makuei Lueth regarding high mobile phone tariffs, a former press secretary in the Office of the President, Hon. Ateny Wek Ateny, has issued a sharp critique. His opinion piece raises critical questions about the Minister of Information, Telecommunications, and Postal Services’ approach to regulating telecom companies amidst rising dissatisfaction among the public.
In a controversial statement made during the 8th Governors’ Forum, Hon. Makuei suggested that South Sudanese who find mobile tariffs excessive could simply refrain from using their phones. “If anybody is complaining of high mobile tariffs, refrain from using the telephone because it is not compulsory,” he stated. “If you feel that you are being overcharged, you refrain from using it,” he added, provoking fury among citizens who feel unheard.
Ateny’s commentary probes deeper into the implications of Makuei’s remarks, questioning whether the Minister is “taking the people of South Sudan for granted” or exhibiting a sense of entitlement as a long-serving member of the SPLM. “To whom the above statement was addressed, and whose interest was Hon. Michael Makuei protecting?” Ateny asks, indicating that the Minister’s comments may alienate the very constituents he is expected to represent.
He went on to make a passionate appeal regarding the role of the Ministry, emphasizing that it is tasked with protecting public interest: “While the government owns Fiber Optic which transmits telephone signals, the Ministry serves as a regulatory body that protects the interests of the very public Hon. Makuei was not showing any slight respect,” he noted.
Ateny pointed out the irony of Makuei speaking as if representing telecom companies rather than the citizens: “To see Hon. Michael Makuei speaking as if he was the representative of the telephone companies was not only queer, but unbecoming.”
As the nation gears up for upcoming elections, the stakes are higher than ever. With over 60% of adults in South Sudan using mobile phones, Ateny implores the government to shift its focus. “If we want them as our voters come elections, then Makuei must learn how to smart-talk them instead of this kind of rhetoric,” he admonished.
The former press secretary’s commentary culminated in a direct challenge to the Minister’s authority. He expressed, “If Hon. Makuei is protecting the telephone service providers, then he must have been in the wrong place. He should resign and leave this for a South Sudanese who cares about the welfare of his fellow citizens more than this spoiled Makuei.”
In the wake of Eye Radio’s recent apology to Honorable Minister of Information Michael Miakuei, South Sudanese citizens have taken to social media to express their views on the matter, highlighting a significant divide in public sentiment. While the radio station sought to defuse tensions stemming from perceived offensive remarks made by the minister, many followers have voiced their discontent, arguing that the apology was unwarranted.
A user named Dut commented, “You guys did nothing wrong! Why apologizing to MML? We saw and heard MML talking recklessly. Hon. Michael should understand that his time is numbered. Junubins are suffering under the arrogant behaviors of those in power.” This sentiment was echoed by other users who believe that public officials should be held accountable for their statements.
Amule added, “Words are like bullets; once spoken, no apology can take them back. Public servants are accountable to the public, and their words cannot be taken for granted.”
Others emphasized the role of media in maintaining journalistic integrity. User Awet stated, “Consistency and Accuracy are part of good journalistic values. You shouldn’t be threatened to withdraw the wrong statements made by postholders. MML is known worldwide for his unprofessional quotes to citizens of South Sudan. He doesn’t deserve to continue serving as a minister for information.”
Mabuoch expressed discontent over the nature of the minister’s communication, suggesting that it is not isolated, saying, “This is not the first time this particular government figure comments like that on issues facing citizens within this country. It is only that the president doesn’t listen to our voices.”
In a similar vein, Thuch expressed frustration over the situation, stating, “This country is going through a lot. Eye Radio has been forced to apologize because of ridiculous statements that have drawn negative reactions from citizens towards the Hon. Minister. This apology is baseless since it’s not the first time Hon. Michael Miakuei has made such comments.”
As public discourse continues to unfold in the aftermath of Eye Radio’s apology, it is evident that the South Sudanese people are increasingly vocal about their expectations of government officials and the media’s role in holding them accountable. The reactions reflect a growing demand for authentic conversation and accountability, highlighting the delicate balance between freedom of expression and the responsibilities of public office.
In recent months, South Sudan has witnessed a surge in mobile tariffs that has left many citizens concerned about their financial capacity to stay connected. The increment, announced by several telecom companies, comes amid the broader context of economic challenges faced by the nation, including rising inflation rates and an unstable currency. Despite the country’s ongoing efforts to improve infrastructure and digital connectivity, affordability remains a significant barrier for many citizens, especially in rural areas where access to services is already limited.
The rationale behind the tariff increase, as provided by telecommunication companies, cites rising operating costs, including maintenance of network infrastructure and the need for investments in technology to improve service quality. However, for many South Sudanese, these justifications feel detached from their everyday struggles, where communication is essential for both personal and business purposes. Vulnerable groups, including small traders and those in remote communities, have expressed frustration as mobile communication increasingly becomes a luxury rather than a necessity.
By Majur Chol Khor
Multi-Media Journalist
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